We’ve delivered tailored training sessions for a number of financial services and insurance companies. Workshop participants have included Marketing, Compliance, Digital, Insight and Customer Experience teams.
“Prime Decision provided our senior management team with a strong grounding in behavioural science. Highly recommended!
With engaging exercises, tailored to specific issues like customer service, compliance, claims management, fraud prevention and employee performance. They took time to understand our business and meet our specific brief and delivered with energy and passion. By lunchtime we had invited them back to present at our annual claims leadership conference which proved to be a great decision.” Rob Smale, Claims Director, Ageas